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Shipping and Return

Shipping

France : 8 Euros
International : 10 Euros

Free Shipping for Orders over 100 Euros

 

Return

You have 30 days from receipt of your order to return a product purchased from our Online Shop.
For a simple return, please use the return form included in your package.

vojinovic paris will accept merchandise only if it is in the original condition, unworn, with original tags and receipt (or gift receipt).
For any items returned that are not in this condition, the return will be denied and the merchandise will be returned to you.

The cost of returning goods to vojinovic paris is the responsibility of the customer. They will only be refunded in the event we inadvertently sent the wrong item(s) or the item(s) sent are found to be defective.

If you have a concern regarding an issue with the condition of your purchase, please contact us at mika@vojinovicparis.com for further information.

Please bear in mind that standard return shipments can take several working days to arrive at our warehouse in France.
We recommend that you retain the original postage receipt. In the rare case that a parcel gets lost in the return process, this is necessary to track the missing parcel down.

 

Refund

Once your return has been checked and processed by our warehouse you will be notified by e-mail. The refund will be processed to the credit/debit card or account originally used for payment. Refunds may take up to 10 working days to appear on your bank statement, depending on your bank.

We cannot accept items that have been worn beyond being tried on (items that have evidence of lipstick or make-up, or that are marked or smell like they have been worn).

In the unlikely event that you do not receive the confirmation e-mail within 15 days of posting your return shipment to us, please contact our Customer Service, your reference number ready to hand.

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